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Cars > Crazyfast79TA’s Garage > Blog > Going Nowhere Fast!


Crazyfast79TA’s Profile Photo


M –51
Bovey, Minnesota
United States


Crazyfast79TA’s Blog Posts 1 – 5 of 247

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Going Nowhere Fast!

By Crazyfast79TA

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Going Nowhere Fast
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Like everything else I try to plan, either delayed, dropped, or changed. This one has portions dropped, others changed and it's all delayed. Seems like I had a good plan. I had the money saved up to do most of the work and get most of the parts. I started working but got pulled off for other "life" issues. Winter was bitter cold and spring took forever to arrive and once it did my money had evaporated. I wasn't sure what parts to order first so I got the body repair parts ordered. I ordered them from I got an order confirmation e-mail, with a note that I would receive a shipping confirmation e-mail in 2-4 days. I never got that e-mail. I e-mailed them asking about my order. No response. I e-mailed them complaining about not getting a response. No response to that. I was staring to get pissed. The parts came Wednesday. I opened the boxes and checked them out. Tailgate, check. Radiator support, check. Left mirror, check. Right mirror, check. Right bumper extension, check. Right cab corner, check. Left cab corner...where's the left cab corner? Check the packing slip. There is no packing slip! Why isn't there a packing slip? What kind of yah-hoos am I dealing with? I e-mailed them asking about my missing part. Checked my e-mail Thursday. No response! Now I was really pissed! No e-mails telling me when the parts are shipped. No e-mails to tell me a part was missing. No e-mail apologizing for the inconveniences. So I called them Friday asking about my missing part and to complain about the un-professional communication tactics they practice. The associate I talked to explained that the e-mail system is automated (by motortopia?) and he checked about the emails I had sent them. He said the e-mail address they had for me had a misspelling for my e-mail address. How could that be? Every e-mail I "reply" to automatically enters the e-mail address so how could they get it wrong if it was truly "automated"?. Sounds like they just didn't want to admit to human error. Anyway, the left cab corner was not available from their regular supplier and they couldn't locate another supplier so they just refunded my money for the part, not including shipping. But I found another supplier myself and I got the cab corner coming. So now I'm wondering if I should've ordered my mechanical parts before the body parts? Could Summit screw up like that? They never did before (to me) and neither did Jeg's. When I got parts for my T/A from National Parts Depot Ames and Performance Years, none of them screwed up! Heck even J.C Whitney didn't screw up when I ordered an exhaust system! I guess the lesson here is "order from a reputable company, not an internet company you never heard of before".
Now that that part of the rant is done, I'll get back to the original idea here. Should I have kept with the first plan I had of getting the hot-rod parts for the truck first and get it going? or should I get all the parts at the same time? Looking at how the money I had evaporated when others found out it was there, I should've blew it all myself at one time!

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alwaysakid’s Profile Photo
May 26, 2014 at 7:58 am
Sounds like you learned a lesson about purchasing over the Internet -- never can be too careful. Just start saving again, and eventually you'll get the project back online (pun intended).
Maxicoop’s Profile Photo
May 26, 2014 at 6:40 am
just remember the saying ....if it can go wrong, it will .....or something like that, just be thankful you got ALL the parts but one and not just one part. Some people think they don't have to communicate just send cash or parts ....but you would think that a company that wants to make money would take care of their customer's the best they can. That is why I always thought customer service was the most important part of a business. I believe if you takes care of one customer you will gain at least ten more ..... if you screw up with a customer you loose at least 100 potential customers ....keep your cool unless you can see the person you are mad at as they will just vanish ....and remember it's easier to catch a fly with sugar than it is with salt ...

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