That's how a network engineer expresses glee when the packets of information that make the internet go are flowing, once again, easily from your site to the world.
And that is exactly what we heard from our engineers in various locations who were working to solve our "internet headache" this week.
Wow, what a week!
Early Tuesday morning we started with a major data center upgrade ( to help Motortopia run even better and get ready for some cool new services we will offer you on Motortopia :-) )
And, you know the story--- everything was "supposed" to go just as smooth as cybersilk. UhHuh.
The data center upgrade itself was pretty easy. It took about 4-5 hours to get the systems installed and hooked up. We are now coming to you from our new data center with lots of redundant connections to the internet and some other really cool, starwars looking things.
But, the best data center in the world is not so hot unless you can get your servers to talk with the rest of the world. And to do that, the traffic cops of the internet, routing tables, have to be updated around the globe.
Theoretically (man, I am beginning to hate that word ;-) ) this should only take a few hours. And, for many of our Motortopia friends out there...that it all that it took. But for many others of you, Motortopia just seemed to get lost in Cyberspace.
Just like you track down a short in an electrical system -- it can be maddening sometimes -- we worked with engineers with some of the world's largest internet backbone providers to figure this out. At first, we just kept hearing, well, just wait, just wait, all will be fine. Then we pushed the issue because things were not getting fine. Many of you reported you could still not get to Motortopia on Tuesday night, then Wednesday, then Thursday.
So, we are pulling our hair out.
And, finally, a few smart engineers at ( and we don't necessarily want to give out names but it rhymes with AT &T :-)) tracked down a bug in the way their routing tables were telling the world about where Motortopia was at, fixed the little bug, and now we are back up and running.
Hence, two thumbs up. All is good to go.
Thanks to the guys here at Motortopia who worked day and night since Tuesday to get this all resolved. And thanks to the engineers who finally helped figure this out. To some very large telecommunications companies that rhymes with A T & T, we say.........
and, most important, to all of you, our Motortopia friends, we stay thank you for sticking with us this week. Many of you emailed information and support from around the world. This helped us track down the issues and get things resolved. Your're all the best.
Please leave us some comments....and have a great day!
Permanent Link to this Blog Post: